What Information We Hold and Why
When you open an account with us, we collect the details you provide during registration — your name, contact information, and account credentials. When you make a deposit or withdrawal through bKash, Nagad, or Rocket, we record the transaction reference and amount to reconcile your wallet
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balance and process payouts accurately. We also collect device and session data — your browser type, IP address, and pages visited — to keep your account secure and detect unusual activity. If you contact our support team, we retain that correspondence to resolve your query and
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improve our service. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction. We retain your account data for as long as your account is
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active and for a period after closure as required by applicable law. The legal basis for processing your data is the performance of our contract with you, compliance with legal obligations, and our legitimate interest in keeping the platform secure.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.